PRIVACY POLICY

Privacy Policy

Effective Date: 11/2024

1. Introduction

Boiler Burner Maintenance ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when filling out forms on our website or contacting us.
• Technical Information: IP address, browser type, operating system, and other technical data collected automatically when you visit our website.
• Usage Information: Details about how you use our website, such as pages viewed and links clicked.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To respond to your inquiries and communicate with you.
• To personalise your experience on our website.
• To comply with legal obligations.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Service providers and partners who help us operate our business.
• Legal authorities if required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about website usage. You can manage your cookie preferences through your browser settings.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• The right to access the personal data we hold about you.
• The right to request corrections or updates to your personal data.
• The right to request the deletion of your personal data.
• The right to object to or restrict the processing of your personal data.
• The right to data portability.

To exercise your rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: service@bbm-uk.com
• Phone: 01633 871377
• Address: 317 Springvale Industrial Estate, Cwmbran, Torfaen, Wales NP44 5BR